Support

Write to support@realtimesoftware.co. We aim to reply within two business days.

It helps to include your username, the device and OS version, and what you expected to happen instead. A screenshot is worth a paragraph.

No. Stock Picks is a paper-trading simulator. Every account is funded with simulated cash, prices come from live market data, and no order is ever routed to a market. You cannot deposit or withdraw, and we never ask for bank or brokerage details.

Quotes update during US market hours, 9:30 AM to 4:00 PM Eastern, Monday to Friday. Outside those hours prices sit at the last close and market orders queue for the next open. That is expected behaviour, not a failed request.

In the mobile app, open the Account tab and choose Delete account. On the web, the same option is on your account page. Deletion is permanent and removes your profile, positions, and trade history.

If you cannot sign in to delete it yourself, email support@realtimesoftware.co from the address on the account and we will remove it for you.

Usernames are matched regardless of capitalisation, so Testreview and testreview reach the same account. Passwords are case-sensitive. If a password is lost, email us — we cannot read it, but we can reset it.

Read the Privacy Policy, Terms of Service, and Cookie Policy.

Realtime Software Inc. is not a broker-dealer or an investment adviser, is not registered with the SEC or FINRA, is not a member of SIPC, and holds no customer funds or securities. Nothing in Stock Picks is investment advice.